Privacy policy

In order to be able to process your order properly, we only store the necessary data for this purpose and pass it on to the relevant delivery service. If you have lost your data, you can find it in your account on our website. You can also contact our customer service via our contact page. We will gladly send you a copy of your order. Passing on your personal data to third parties is in principle excluded and we will send this copy to the e-mail address used when placing the order. From time to time we may send you product information and/or advertising to the (e-mail) address you provided us with the order. Provided, of course, that you have given us permission to do so. You can object to the processing and use of your personal data for marketing purposes at any time by contacting our customer service please use our contact form. You can also unsubscribe from this service via the “unsubscribe” option. This option will be sent along with the statement. For data transmission, we use the so-called SSL security system (Secure Socket Layer) in connection with 256-bit encryption. This technology offers the highest level of security and is also used by banks for data security during online banking. All payment methods offered by us are extensively secured by the above mentioned standard. The encrypted transmission of your data is indicated by the symbol of a key or closed lock in the status bar of your browser. Caliber Europe BV does not store any payment details such as your account number. In case you need to receive a payment from us (e.g. when returning a product), we will ask you for the account number on which you wish to receive the payment. This information will be deleted automatically upon receipt and processing of the returned goods.

The use of cookies:

Cookies are alphanumeric identifiers that we store on your computer via your web browser to allow the webshop to function properly. Most e-commerce systems are not possible without the use of cookies. Our Cookie is only used to operate the webshop, no further personal information is collected. With all common browsers you can adjust the cookie settings in the options.

Insight into your personal data

You can view, change or delete your data at any time via our website after entering your e-mail address and password. If you have forgotten your password, we offer you a special service: On the login site you will find a link which leads you to the password help. Here you can simply enter your e-mail address and we will send you a replacement password by e-mail. This process is without risk, even if an unauthorized person tries to access your data, because the replacement password will in any case be sent to your personal email address to which only you have access.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc (‘Google’). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of this website (including your IP address, which, due to their anonymity, is not transmitted to Google Analytics using “anonymizeIp ()” the last 8 characters) is transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Under no circumstances will Google combine your IP address with other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. If you do not wish information to be passed on to Google Analytics, you can download a deactivation add-on here.