You want to return something. That’s not a problem.

To do so, you must submit a return request via your user account on our website within 14 days of receiving the product. Under ‘My Account’ you will find the tab ‘Orders’. Here you can submit a return request per order. Instructions will follow later by e-mail.

Did you place an order without an account?

Returns are also possible via our return form. Please have your order number at hand. Instructions will follow later by mail.